Mapping Instructions

When a ticket is created, the Map is used to find which utilities will be affected by the work being done in the area specified. When an address is located on the map, a polygon is drawn to appropriately cover the dig site. Any utility whose lines are located within the polygon are then notified that digging will be taking place at the specified address and that the marking of their lines is required.


Mapping comes with a set of icons and tabs with associated buttons that are valuable in finding a location, displaying it on the map and tools to draw the poly for the described dig area. (As listed on pgs. 13-21)


  •  Map Lookup (Alt L)   
    • Click this button or press Alt L and the map will begin searching for a match.
    • If an exact match is found, then the location will be zoomed to on the map and a poly will be drawn automatically around parcel, intersection or segment.
    • If similar matches are not found, Map displays a pop-up that says “…not found!”

    • If similar matches are found, Map displays a pop-up with the available options.

    • Click any result in the Pop-up box to display the area or point on the map


Note:  You will be more likely to get a direct hit on the address, if you include the directional prefix before the street names.  This is especially helpful with intersections and street-to-street segments.

    • If the street names do not match up exactly as entered in the Street and Cross Fields, a pop-up will give you the option to copy the street names, as found by the map, into those fields.  Do not copy this if you have a building/lot address number in the Street Field.

  • ‘Home’ tab provides a variety of options for finding, viewing, highlighting and marking your map.
    • To Find a “Street, Intersection, or Both Cross” from what was entered in the Location/Stake Info field, click on the appropriate button and the map will highlight the road/s or point/s, if found; or will highlight the combination that is found.


o   Work area “Save” will save the poly (it will remain visible, even if you Clear the map – greys out the poly). To Save is only for reference.  This does not save the members that would have been notified. 

o   Work area “Clear” will clear poly.

o   Zoom focuses map on location selected.

o   Highlight allows you to see the selected roads highlighted on the map.

o   Search allows you see the outline of a “Parcel” or point for “Addr” on the map for a single address, including address label.

o   Show allows you to see all Parcel outlines or Addr points in map view.

o   MPM – Allows you to search for specific milepost.  To find a milepost enter the highway name, then milepost number. For example for HWY 154 milepost 22 enter: ; then click on “Search.”  Map will then zoom you to that point on the map and highlight that point.

    • Swap allows you to switch names in the Street and Cross 1 and 2 fields, so that you do not need to re-enter the information. 
    • Web “Google” and “Bing” allows you to pull up the corresponding map views (e.g. in Google Maps or Bing Map) of the same address or area you have in your current map view.  If you choose “Latitude/Longitude,” from the pop-up you will be sent directly to the center point lat/long of your current map view. This is the easiest option to get close to the point that you are already viewing in your current map view.   If you choose “Street Search,” from the pop-up, you will be sent to a point that the system finds for the address you have entered in the Street field.  This option may be not as close to the point as using lat/long. If the Google or Bing map has not labelled the location the exact same way as was entered on the ticket, it will zoom to the point where it finds something similar.
    • AGRC allows you to view the ortho imagery for your current map view. This provides the most current view. This tool may provide details, that will assist in determining the most accurate staking instructions. You may toggle the street view by checking or unchecking the Streets box, for easier viewing of the details.

    • POI allows you to view Points of Interest that are in the current map view.  There are school names, subdivision names, City buildings, Post office names, etc., that may help in narrowing down a location.

    • LOMS – allows the agent to send a caller a link, so they can view the same point in the map as the agent is seeing.  This should be used in cases where this additional time and effort is needed to come to a consensus. 

Clicking save will save current map view and a pop-up will provide the link and code the caller will need to enter.

As you move around the map, during the same phone call, you may click Save again and the caller will be able to immediately view the next view clip without re-entering the application.

  • Search’ tab provides opportunity to search by manually entering text.
    • Entering a word, then clicking on Search will bring up a list of related locations available on the map.

            Clicking on the desired name in list will have map zoomed to that location.

·        ‘Places’ tab allows you to see a list of place in the map view.

o   Click on Get Places to see a list of places in the map view.

o   Click on the desired list to see the specified place and boundaries highlighted.

o   Click Clear to remove place list and highlighting in map.

·        ‘Lat/Long’ tab provides options to search, mark, and draw poly for latitude/longitude.

o   Enter latitude and longitude in the appropriate fields.

§  Be sure to enter both latitude and longitude numbers in the same format.

§  Decimal degrees:  dd.ddddd, -ddd.ddddd

§  Degree, minutes, seconds:  dd mm ss.ssss, -ddd mm ss.ssss

§  Degree, decimal minutes:  dd mm.mmmmm, -ddd mm.mmmmm

§  The valid UTAH Coordinate range:

§  Latitude = 37 to 42

§  Longitude = -109 to -114.05 (-114 03 00)

§  Both Latitude and Longitude fields most contain information for a coordinate to be correctly found and properly displayed on the map.

o   Click on “Enter” and map will zoom to the lat/long provided, mark and number the point.

o   “Clear” will remove the Lat/Long Text, All Points (found on the map) or the Last Point (found on the map).

o   You may enter additional lat/longs; Click on Enter and another point will be added to the map.

    • “Show” will allow you to see all points. Map will zoom in/out to see points.
    • “Flags” Click on Rename to enter a different label for lat/long point.  You must convert a point to a Flag, before seeing the option to rename the flag.  Enter the appropriate name in the field provided; then click on Save and the flag will show provided name on the map.

    • “Copy” Click on Points to Location to copy point/s to your Location/Stake Info field.  (You must convert flags to points to do this. Click on Location to Points - only works with data that was put into location when "Point to Location" is used. The format for this is "LAT/LNG POINT: 40.176546, -110.539183". This is the same used to copy lat/long points from the map to the location.
    • “Convert” Flags to Points and Points to Flags switches the look of the lat/long points on the map.

Click on Distance to Points to mark your click point as a point, after using the measuring tool    to determine distances.

    • Selecting to “Convert Point/s to” Polygon or to Line will allow map to draw the poly for the lat/long points.  When clicking on ‘Polygon’ (after Convert Points to), the map will draw a poly to include all points within a lat/long points grouping.


    • Click on “TRS” to see Township, Range and Section for latitude and longitude entered in Lat/Long fields.

§  TRS will be for the Lat/Long coordinates entered in the Lat/Long fields and coordinates must be in the field to receive the information.

§  TRS will show in the field provided. The boundary of the section and full TRS name will be labeled in the section in the map.

§  Click on “Clear” to remove TRS information from the field and the map.

o   Mbrs will allow you to see a list of members for the current map view and if you click on a member from the list, a highlighted poly will show of the area the member would like to be notified for.

§  This option is useful in seeing the boundaries of a specific member notification area and can be particularly helpful if a caller is concerned why a named utility has not been notified. 

§  Click on Get members to see the list. Click on a member from the list to see boundaries. Click on Clear to remove list and boundary from view.

  • ‘Layers’ tab will allow you access to more information for certain points in the map.

    • Click on Get Layers to select to view State or County Layers
    • Once you have selected State or County Choose Layer from dropdown.
      •  Options from the State Layer that are most frequently used:
        • hwy_mpm – shows milepost points in map view
        • ut_tr  - shows Range shape in map view
        • ut_trs – shows Sections shape in map view


        • wells_oil_gas – shows gas oil and wells points in map view
      • Options from the County Layer that are most frequently used:
        • Addr49019 – shows address points for parcels in map view.
        • Par 49019 – shows parcel shapes in map view.

        • Union_pacific-rr-mpms – provides milepost points in map view.

§  Other frequently used layers are dependent on the County provided, such as the Freeport Center, U of U buildings, Zones, etc. These help to identify unique points and shapes helpful to completing a request that are within the map view.

e.g. zones_i-15_davis

    • You may choose the Color you would like the the layers to show in the map, once selected.
    • Select how you would like Layer chosen to be labeled from dropdown.
    • Click on Show to view chosen layer in the map view.
    • Click on Clear to remove chosen layer from map view.

Note: The order to click to view a specific layer is: Get Layers; Choose State or County: select Layer from drop-down: select Label from drop down: then click on Show

    • Depending on layer selections you may enter a word or number in the field (next to street), then click on Search.  A list will appear with that word or number in it.  Click on the desired line in list and the point or shape will be shown in the map view. If you then click on >Work Area, a poly will be drawn around the point or shape.


·        ‘NearTkt’ tab allows you to find any tickets in the area of addresses in map view, within a 21 day search range.

o   Enter the start date for desired 21 day search in field.

o   Click on “Get Tickets.”

§  List of tickets will then be displayed in left column

§  Listed by Ticket/Street/Caller

§  Poly shape for listed tickets will be displayed on map view.

o   Click on desired ticket in list

§  Poly will be shown (highlighted) in map field.

§  Basic ticket information will be shown in right column.

·        ‘Points’ tab allows you to search for specific points in map.  These points can be subdivision names, schools, city buildings, parks, etc.

o   Enter any word or number in the field and click Search.

§  System will find corresponding points that are in the map and post a list.

o   Click on desired point from list.

§  Point will be zoomed to in map.  Point will shown with labelled name.

o   Click on Clear to clear point on map.

Polygon Drawing Tools

There are 3 Main Tools to use in drawing the poly to adequately cover the dig site area.

Draws poly around point found in a search, such as an intersection.

Draws poly around a segment or a parcel.

You may also add on or connect polys or segments by clicking on adjoining parcels or segments.

Freehand drawing tool.

Provides a poly with a set buffer around an area or along a line drawn.

Last modified: Monday, January 15, 2018, 4:17 PM